Last updated: November 10, 2026

VARIOVAULT Refund & Return Policy

Last updated: November 10, 2026

We want customers to receive the products they ordered in satisfactory condition.

Returns for Change of Mind

For eligible items, customers may request a return within 7 calendar days after delivery.

Items must be unused, in their original condition, and include all original packaging, accessories, and tags where applicable.

Returns require prior authorization. Please contact VARIOVAULT before shipping an item back.

For change-of-mind returns, the customer is responsible for return shipping costs unless otherwise agreed or required by law.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, incomplete, or incorrect, contact us promptly with your order number and clear photographs or video showing the issue.

We will review the claim and offer an appropriate remedy, which may include a replacement, refund, or other resolution based on the circumstances and applicable consumer protection laws.

Customers will not be required to pay return shipping costs where doing so would conflict with applicable law.

Return Authorization

Do not send products to the address on your original shipping label or to our business contact address.

Contact VARIOVAULT first. If a return is authorized, we will provide the appropriate return instructions and designated return address.

Unauthorized returns may not be accepted.

Refunds

Once an eligible return has been received and reviewed, or an eligible claim has been approved, we will notify you of the outcome.

Approved refunds will be issued to the original payment method where possible. Your payment provider may require additional time to post the refund.

Non-Returnable Items

Certain customized, personalized, used, or otherwise restricted products may not qualify for change-of-mind returns. Any exclusions will be communicated where applicable and do not limit statutory consumer rights.

Existing Orders

Any return or refund terms promised at the time an existing order was placed will continue to be honored, together with applicable legal rights.

Contact Us

For return requests, refund questions, or product concerns, please use the Contact page on our website.

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at greenmontreal480@gmail.com or use the contact details in our contact information policy.